We occasionally purchase items from Amazon knowing if there is a problem and want to return it all one has to do is contact the refunds dept and print out a label and stick it in the post ,
However some of Amazons suppliers get their product sent into the UK from the EU , no problem until one wants to return the item for whatever reason .
One still needs to print out return lable ( simple) but the next stage posting the ruddy item one now needs to fill out Customs Forms explaining what the item is and all its details including inside leg measurements before the Post Office will accept it . Hang around in a queue while the Post Office offical checks that all wording is correct and the forms filled in properly .
I have a small item I want returning (Wrong Item) worth about £12. taking into account of the hassle and time wasted in returning item I just dont think I will bother .
But its the principle Mail Order items can be refunded but not from EU Countries just tie us up with Red Tape .
Yes Brexit is certainly a Bonus !!!
We occasionally purchase items from Amazon knowing if there is a problem and want to return it all one has to do is contact the refunds dept and print out a label and stick it in the post ,
However some of Amazons suppliers get their product sent into the UK from the EU , no problem until one wants to return the item for whatever reason .
One still needs to print out return lable ( simple) but the next stage posting the ruddy item one now needs to fill out Customs Forms explaining what the item is and all its details including inside leg measurements before the Post Office will accept it . Hang around in a queue while the Post Office offical checks that all wording is correct and the forms filled in properly .
I have a small item I want returning (Wrong Item) worth about £12. taking into account of the hassle and time wasted in returning item I just dont think I will bother .
But its the principle Mail Order items can be refunded but not from EU Countries just tie us up with Red Tape .
Yes Brexit is certainly a Bonus !!! :pissedoff: :pissedoff: :pissedoff: